In cross-border e-commerce, effective communication with overseas customers is crucial. As an English customer service representative, it is essential to master some common expressions to provide excellent service. Here are some phrases that are frequently used:1. Hello, how may I assist you today?2. Thank you for contacting us. How can I help you?3. I apologize for the inconvenience. Let me rectify the issue for you.4. Could you please provide me with your order number?5. Your refund has been processed successfully.6. Is there anything else I can assist you with?By using these common expressions, English customer service representatives can communicate effectively with overseas customers and provide them with a pleasant shopping experience. Mastering these phrases will help enhance customer satisfaction and build trust with international shoppers.。

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